FAQ

Shipping

We ship internationally.

Domestics orders take 7 - 14 days while International orders can take up to 45 days.

Handling can take up to 4 days. Any delays will be announced to the customers.

Returns and exchanges

Most products come with a 15 days warranty unless otherwise stated.

Please contact us through our Contact Us page to start a return.

Once a product is shipped and in transit we cannot cancel it. Please wait til the item arrives at your door step to star a return.

Vytie Chew Ball

Our Vytie Chew Ball is completely safe for your dog.

For best stick please make sure to clean the area before sticking.

You can either open it by the openings to add treats or add them from up top of the ball.

The suction is designed to take a beating and cannot be taken off easily if sticked on a clean surface.

Clothing

Each clothing piece has it is own size chart in their product page.

All our pet clothing are made out of 100% cotton unless otherwise stated in the product description or special ordered.